Despite advancements during the COVID-19 pandemic, access to technology remains out of reach for many, argues guest writer Morgan Costello-Hostettler. (Photo by Mia Anderson/Unsplash.)
Despite progress during the COVID-19 pandemic, access to technology is still out of reach for many individuals and families. The digital divide continues to affect communities nationwide, limiting access to opportunities in education, employment, healthcare, and everyday life.
Pandemic Investments Made a Difference
In 2020, when schools and workplaces shifted online, the urgent need for computers and affordable internet access became impossible to ignore. Federal programs, such as the Affordable Connectivity Program (ACP), and state-level funding have provided millions of households with computers, internet connections, and digital skills training. These investments transformed lives and allowed organizations, including PCs for People, to expand digital inclusion efforts.
In places like Seattle, more households gained access to high-speed internet, refurbished computers, and technical support. The funding also supported digital skills training, empowering people to fully participate in the digital world.
Funding is Drying Up
Unfortunately, much of this funding has since disappeared. Federal equity programs are winding down, and state-level support for digital navigation and equity has dropped dramatically. In Washington state, budget allocations for digital equity went from $15 million in 2023 to just $2.5 million in 2025—and even that funding was vetoed.
This loss of support creates barriers for families who still lack the devices, internet, and skills to stay connected. Despite assumptions that the digital divide was “solved” during the pandemic, the reality is that thousands of people are still being left behind.
The Digital Divide in 2025
Today, everyday essentials—such as applying for a job, paying rent, registering for school, or accessing benefits—require reliable internet and digital skills. Yet many households remain disconnected:
-
11% of Seattle residents living in poverty have no internet at home.
-
9% of residents who speak a language other than English as their primary language lack internet access.
-
85% of households without internet-enabled devices are older adults with lower incomes.
Even when households do have internet, many rely on mobile devices that are inadequate for work, school, or online services. Without access to refurbished computers or affordable broadband, these families face ongoing exclusion from modern life.
Why Digital Equity Still Matters
Digital equity is not separate from other forms of equity—it is central to them. Without access to technology, people cannot participate fully in workforce training, education, or healthcare. As society becomes more digital-first, those without devices or internet are further isolated, deepening poverty and inequality.
How PCs for People Helps
At PCs for People, we believe everyone deserves access to affordable technology. Through e-waste recycling and computer refurbishment, we provide low-cost computers and internet to individuals and families who need them most. By partnering with schools, community organizations, and businesses, we help bridge the gap between those who are connected and those who are not.
Closing the Gap
The digital divide has not disappeared. In fact, without continued investment, it is widening. To create a future where everyone has the opportunity to succeed, we must prioritize affordable internet, refurbished computers, and digital skills training.
Together, we can ensure technology access for all.
