Digital Literacy Center Educates PCs for People Customers
PCs for People customers now can get more than a low-cost computer and internet hotspot at our Saint Paul store. Since September we’ve been offering free training through our new Digital Literacy Center. Classes are hands-on and kept small so learners get the individual instruction most beneficial to their needs, according to Digital Training Manager George Xenos.
By far the biggest demand has been for basic troubleshooting techniques, with more than 100 customers being trained since September. Customers learn how to determine whether problems are associated with hardware by testing components and cables, and the proper approach to update software, check for and remove viruses and unnecessary programs and files.
The Digital Literacy Center and its computer and internet training classes are the result of a $100,000 grant PCs for People received from the Otto Bremer Trust (OBT). The OBT grant gave PCs for People the resources to create and offer training to increase digital literacy – knowing how to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills. “We provide free services that go far beyond typical training programs,” said Digital Training Manager George Xenos, who adds, “Learners have at least one training session with our professional staff to increase confidence and provide a foundation for additional learning.”
Classes and the topics taught in them are based on surveys and suggestions from Saint Paul store customers. Future classes include Computer Basics, Internet Safety, “The Cloud”, and Fact Checking On the Internet.
The Digital Literacy Center offers free classes and computer lab time from 10 a.m. to 4 p.m. Monday through Friday. Classes are taught by George Xenos, and Norma Saavedra, Community Technology Empowerment Project (CTEP) AmeriCorps worker. George and Norma can be reached by calling (651) 354-2552 or at firstname.lastname@example.org